Seller Terms

1. Applying to sell

• You must be at least 16 years and 6 months old and give true and complete information in your application, including your identity details. If you are under 18, your parent or guardian must agree to you selling.
• Approval is at our discretion. We may reject, suspend or end a seller account, for example if information is false or if we receive serious or repeated complaints.
• We use your identity details to review your application and to prevent fraud, as explained in the Privacy Policy.

2. You are an independent seller

You sell in your own name or your own business. You are responsible for your products, your prices, your dealings with buyers, and for any registration, licence or tax that applies to your business under Nigerian law.

3. Your listings

• Listings must be accurate and honest: real photos, correct prices, clear condition and any defects.
• You must have the right to sell what you list, and it must be legal.
• You may not list items prohibited in the Terms of Service. We may hide or remove listings and may suspend sellers who break these rules.
• Do not ask buyers to pay outside CampusConnect to avoid platform fees for an order that began on CampusConnect.
• Your plan sets how many products you can list.

4. Fees and payouts

• We charge a platform commission on each sale, currently 20% of the item price. The payment provider's fees are paid by the seller.
• Payments are made through Paystack. Your share of each payment is settled to the bank account you give us, on the timing set by Paystack. We do not hold your funds.
• You are responsible for giving correct bank details. We are not responsible for money paid to a wrong account because of wrong details.
• We may change our fees by telling you in advance.

5. Orders, delivery and handover

• Fulfil orders promptly and keep buyers informed. Use CampusConnect chat so there is a record.
• Meet buyers in safe, public places on campus where possible.
• You are responsible for the products until they are handed over.

6. Refunds, returns and disputes

• You are responsible for resolving complaints about your products and for refunds you owe under the law or the terms you offered.
• If a refund, reversal or chargeback is made on an order, you accept that the amount, and any related fees, can be taken from you or recovered from you.
• We may help to resolve a dispute but we do not guarantee the result.

7. Reviews and conduct

• Only buyers who paid for your product can review it. Do not pressure, reward or threaten buyers about reviews.
• Treat buyers respectfully. Do not misuse buyer information. Use it only to complete the order.

8. Ending

You may stop selling at any time, subject to completing orders already paid for. We may suspend or end your seller account as set out in the Terms of Service. If you delete your account, we remove your seller identity details as described in the Privacy Policy.

9. Contact

CampusConnect - campusconnect.support1@gmail.com